FAQ


What is a 'Royals Account?'

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Who needs a Royals Account?

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When will I use my Royals Account?

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I have a ticketing account with Reading – do I need to create a Royals Account?

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How do I create a Royals Account?

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Can I sign up for a Royals Account using my social media account?

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I have created a Royals Account but I haven’t received the confirmation email. What should I do?

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The link in my confirmation email does not work.

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Can I register more than one Royals Account per email address?

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What happens to my old ticketing and merchandise accounts?

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How do I link my existing Supporter/Member ID to my Royals Account?

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Why does it say ‘no account found’ when I enter my Supporter/Member ID?

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Why does it say that my Supporter/Member ID is incorrect?

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The date of birth on my profile is incorrect - how can I update it?

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How do I buy tickets once I have a Royals Account?

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Are my Friends & Family details still retained from my existing account?

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Nothing is working. I require further assistance.

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