Step-by-step guide to creating your Royals Account

As of 16th May 2019, all supporters will need to have a new Royals Account to buy tickets and merchandise online from Reading FC.

But you won’t be starting from scratch. This handy guide explains exactly how to set up your Royals Account, and how to link it to your existing ticketing account so you can retain your purchase history and Loyalty Points.

1. Register your Royals Account

Go to signin.readingfc.co.uk and follow the registration instructions. If you have existing purchases with Reading FC, you should complete the full registration. Please note – to link your existing ticketing account, you do not need to register using the same email address

2. Confirm your email address to activate Royals Account

Within a few minutes of registering, you should receive a confirmation email in your inbox with a link to activate your Royals Account. (If you have completed a short registration with a social media account, please skip to Step 3.)

If you do not receive your email or have any trouble confirming, please refer to our FAQ guide which includes contact information for Reading FC.

3. Log in to your Royals Account

Return to signin.readingfc.co.uk and log in using your email address and password or your social media login.

4. Link your Royals Account to your existing ticketing details

In order to ensure you retain your purchase history when you create your Royals Account, you will need to link the accounts.

• Once logged in and on your Profile page, click ‘Linked Accounts’
• Click ‘Ticketing’ to be redirected to the account link page
• Insert your Supporter/Member ID into the box at the bottom of the page and press ‘Link’ to confirm – you can find your Supporter/Member ID on your Season Ticket or Member card, or on a previous purchase confirmation email from Reading FC.

If you experience any problems in linking your existing ticketing details to your new Royals Account, or if you do not know your Supporter/Member ID, please refer to our FAQ guide which includes contact information for Reading FC.

5. Update your communication preferences

Return to signin.readingfc.co.uk and log in using your email address and password or your social media login.

6. Add friends and family

In order to buy tickets for your friends and family, you will need to set up new relationships with them. Please note, all relationships from our former ticketing system are no longer valid.

• Go to ticketing.readingfc.co.uk and sign in using the ‘Sign In’ button at the top of the page
• Hover over your name and select ‘Personal Details’
• Press ‘Manage my relationships’ within the My Friends & Family section
• Press ‘Create a relationship’ to begin setting up your relationship with your fellow supporter – this will allow you to buy match tickets on their behalf. If you set up a ‘Strong Relationship’, you will also be able to buy Season Tickets on their behalf and view their purchase and Loyalty Points history